Contattaci

Ultimo aggiornamento: 29/05/2026

How to contact us

For inquiries regarding products, orders, payments, deliveries, cancellations, returns, or refunds, you can contact us via email or phone during service hours.

Main contact details

Email: info@alfonsiscale.com

Phone: +39 0736 823377

Address: Via Fonteriana, 13 63072 Ripaberarda AP Italy

Customer service hours: Customer service is available from Monday to Saturday, from 9:00 AM to 6:00 PM (Central European Time, CET). Inquiries sent outside of these hours will be reviewed during the next service hours.

Information to prepare before writing to us

To allow for a faster verification, we recommend including:

·Order number, if already available.

·First and last name used for the purchase.

·Email address used at checkout.

·Clear description of the request or problem.

·Photographs, if the request concerns a damaged, incorrect, or incomplete product.

Urgent reports after delivery

In case of a damaged, incorrect, or clearly transport-related problem with an item, please contact us within 48 hours of delivery and attach clear photographs of the product and packaging.